Upon arrival at your accommodation, one of our friendly members of staff, will welcome you, show you around your apartment, and help you to settle in and answer any questions you may have regarding your stay.

We offer a weekly housekeeping service in which your serviced accommodation will be cleaned to a high standard, including fresh linen and a towel change to ensure that your stay is as pleasant as possible.

All of our serviced apartments include private laundry facilities such as a washer/dryer, washing powder and an iron/ironing board so that you are fully equipped to do your laundry at your leisure.

Our other standard services include:

• Luxury Cole & Lewis toiletries or Luxury Noble Isle toiletries 
• Gym discounts of up to 20% off monthly memberships 
• Complimentary fast Wi-Fi access
• A weekly clean including Egyptian towels and linen change
• 'Your Information Folder offers advice on the apartment and local areas. Allows you to order services and surf the web in Cheltenham
• Satellite, cable or digital TV
• All bills are included in the price
• Household essentials will be provided on arrival
• A variety of discounts for our recommended businesses in Cheltenham 

Our optional services include:

• Organised airport transfers
• Welcome food packs – a Continental breakfast or a full English breakfast on arrival
• Restaurant reservations
• Laundry service – We are happy to collect your laundry to have it dry cleaned and deliver it back to you
• If you are new to the area, we can provide you with tour guides and information on local services
• Theatre bookings
• Welcome packs for children including cots, highchairs, books and DVD's
• Printers & office stationery